Ajeeb Rent a Car (Marvelous Rent a Car)
Effective Date: 2007/2025
At Ajeeb Rent a Car, also known as Marvelous Rent a Car, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you rent a vehicle or interact with us, in accordance with applicable UAE data protection laws.
1. Information We Collect
We may collect and process the following types of personal information:
Identification Information: Full name, Emirates ID, passport, driver’s license.
Contact Information: Email address, phone number, residential address.
Rental Information: Rental history, vehicle preferences, payment method.
Payment Details: Credit/debit card information (handled securely by third-party payment providers).
Usage Data: IP address, device information, location data (if using our mobile app or GPS-enabled vehicles).
2. How We Use Your Information
We use your information for the following purposes:
To process and manage your vehicle rental reservations.
To verify identity and eligibility to drive in the UAE.
To communicate with you regarding your booking or inquiries.
For billing and payment processing.
To ensure the safety and security of our vehicles and customers.
For legal and regulatory compliance.
To improve our services and customer experience.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties, including:
Government Authorities: When legally required (e.g., traffic violations, police investigations).
Insurance Providers: For claims or coverage verification.
Payment Processors: For secure financial transactions.
Service Providers: IT, customer support, or marketing services under strict confidentiality.
4. Data Retention
We retain your personal data only as long as necessary for the purposes stated above, or as required by law (e.g., for tax and legal compliance).
5. Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted storage, secure servers, and access controls.
6. Your Rights
Depending on applicable UAE data protection laws, you may have the right to:
Access or update your personal information.
Request the deletion of your data (subject to legal obligations).
Object to certain types of data processing.
Lodge a complaint with a regulatory authority.
You can exercise these rights by contacting us using the details below.
7. Cookies and Tracking Technologies
Our website may use cookies to improve functionality and gather analytics. You can manage your cookie preferences through your browser settings.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Ajeeb Rent a Car (Marvelous Rent a Car)
[Insert Company Address]
Dubai, United Arab Emirates
[Insert Phone Number]
[Insert Email Address]
[Insert Website URL]
